Questions, gently answered.
Getting started
Do I need an account to create an event?+
Yes. Hosts need an account to manage their event. Guests do not, they RSVP via a public or invite-only link.
How long does it take to set up?+
About 12 minutes. Pick a type, choose a template, fill in basics, share the link.
Can I change templates later?+
Yes. The Edit tab lets you switch templates and override colors at any time.
RSVPs & guests
Do guests need to sign up?+
No. Guests can RSVP as a one-time submission with their name and (optionally) email.
Can I import a guest list?+
Yes. Paste a CSV: name, email, category, plus_ones, vip, notes, one row per guest.
How do I send invitations?+
Add guests, then click "Send invites" on the Guests tab. We deliver via Resend with a template-matched email.
Photos & gallery
Are photos public or moderated?+
Every photo a guest posts waits for host approval before it appears, on every event. There is no setting that turns that off.
Does face blur work?+
A guest can blur faces before uploading, and it runs in their own browser. It is a step the guest chooses, not applied to every upload. Hosts can also blur during moderation.
How are highlights chosen?+
AI scores every photo for emotional resonance, composition, and on-tone storytelling. Top 12 become highlights with AI captions.
Donations & fundraising
How are donations processed?+
Stripe Payment Intents for one-time, Stripe Checkout subscription mode for recurring.
Are tax-deductible receipts supported?+
Yes, auto-emailed when your organization profile has a tax ID.
Can I refund a donation?+
Yes. Refund any completed donation from the Donations tab.
Privacy & security
Who can see my event?+
Events default to unlisted, which means they are reachable only by their link. You can also set an event to public, so it is listed on Discover, or to invite-only, where anyone without an invite link gets a 404 instead of the page.
How is my data protected?+
PostgreSQL with row-level security on every table. Encrypted at rest and in transit. Photo uploads scoped to the event.
Can I delete my account?+
Yes, fully GDPR-compliant. Settings → Delete account permanently removes you, your events, and your guest data.